Learns
Starts learning your business from day one.
Meet your AI employee
Answers customers, learns your business, and works alongside your team.
Helps
Supports your customers 24/7.
Communicates
Chats, speaks, and answers phone calls.
Protects
Keeps your business and customer data secure.
Connects
Speaks your customers' language.
Collaborates
Works with your team and follows your guidance.
Working together is simple
Your AI employee works while you monitor and coach.
Create your workspace
Set up your company information and add your products, policies, and business knowledge.
Work with your AI employee
Introduce your business so your AI employee is ready to help customers.
Your AI employee helps
Chats, speaks, answers phone calls, and supports customers using what you've instructed.
Grow together
Monitor conversations, step in when needed, and coach your AI employee over time.
Product FAQ
Quick answers for store owners getting started with TikoZap.
Can your assistant answer questions about my products?
Yes. Your assistant answers using your products, FAQs, store policies, and uploaded documents, so responses reflect your business—not generic AI knowledge.
What if the assistant gives the wrong answer?
You can correct your assistant anytime. It remembers your coaching and handles similar conversations better in the future.
Can I take over conversations?
Absolutely. You can step into any conversation whenever needed, then let your assistant continue once you're finished.
Does it support multiple languages?
Yes. Your assistant communicates with customers in their preferred language while using your store knowledge to provide accurate answers.
Can I use TikoZap without a website?
Yes. Launch instantly with Starter Link, then connect your own website whenever you're ready.
Who owns my business data?
You do. Your products, knowledge, customer conversations, and business data always remain yours.
How long does setup take?
Most stores can have their AI employee helping customers within minutes after connecting their store and adding basic business knowledge.
Get started free
You'll start with a 14-day Pro trial. No credit card required.