Use cases

Ways to use TikoZap

Whether you already have an online store or just need a simple way to help customers, TikoZap gives you an AI employee that can learn your business and work alongside you.

E-commerce stores

Add an AI employee to your online store

Give customers fast help with products, shipping, returns, and common questions while you stay available to step in when needed.

  • Works with your store knowledge
  • Handles customer conversations
  • Lets your team take over anytime
Start your free trial

Shopify widgets

Help shoppers without sending them somewhere else

Add the TikoZap Widget to your Shopify storefront so customers can ask questions while they browse and shop.

  • Customer help inside your storefront
  • Uses your assistant and store knowledge
  • Conversations stay available in Inbox
See how TikoZap works

AI customer support

Customer help that keeps getting better

Your assistant answers customers, works with your team, and improves through Knowledge, Test & Coach, and real conversation coaching.

  • Fast answers day and night
  • Human takeover when needed
  • Coach and improve your assistant over time
Meet your AI employee

Not sure which setup fits your store?

Start with TikoZap and choose Widget, Starter Link, or both as your business grows.

Get started free →