How TikoZap works

Install in a minute. Each conversation runs safely with citations and guardrails.

Setup (60 seconds)

  1. 1
    Paste one snippet
    Install once. No code required.
  2. 2
    Choose tone & policies
    Set voice, returns window, discount caps.
  3. 3
    Go live
    Widget appears instantly on your site.
See Live Demo

Every conversation

  1. 1
    Message in
    Customer asks anything: orders, returns, specs.
  2. 2
    Intent & entities
    Understands purpose, captures details (e.g., order #1003).
  3. 3
    Retrieve (with citations)
    Finds Products/Policies/Orders; cites Returns.md §1.2.
  4. 4
    Guardrails & action/answer
    Acts within policy: track order, create RMA, allowed discounts.
  5. 5
    Handoff & log
    Escalates with full context; ticket + SLA + analytics.
Try it live

Motion auto-plays once and respects your system’s reduced-motion setting.